faq

1. What you will get when you buy from our website.

 - When you make a purchase from us, you will receive an instant download link. When downloading You will get 1 ZIP file or 1 PDF file.
- ZIP is an archive format that supports lossless data compression. ZIP files can contain one or more files or folders that can be compressed. The ZIP file format allows for some compression algorithms, although DEFLATE is common.
- PDF is a text file format, developed quite popularly by Adobe Systems. Similar to the Word format, PDF supports raw text along with fonts, graphics, images, sounds, and many related media.
   + PDF files are used by us when the ZIP file is too large. Because the ZIP file size is too large, uploading the ZIP to shopify will be very difficult. So we will attach the product link to the PDF File to facilitate the product upload to shopify. When you download your PDF and open it, you will get a link to download the ZIP file.
- If you can’t find your order, please take some suggested actions below.
*Try to refresh your purchase page, and check the website card and or your account card carefully.
*Check your mailbox includes spam, social, junk emails sections (Paypal email, the email that you have provided to the site.
*Kindly contact us right away if you still cannot find your orders or purchases.

2. When you have received the file from our website, what do you need to do to open the file.

- After payment you will receive a download link for the zip file, When you receive the zip file you need to unzip it to open it. If you do not know how to unzip the zip, you can watch the video tutorial below.

Download 7 Zip if you don't have it on your computer yet.

https://www.7-zip.org/download.html

How to unzip a file on windows 10.